He was very sorry to hear that you have had so many tests in your Bahá’í life. There is no doubt that many of them are due to our own nature. In other words, if we are very sensitive, or if we are in some way brought up in a different environment from the Bahá’ís amongst whom we live, we naturally see things differently and may feel them more acutely; and the other side of it is that the imperfections of our fellow-Bahá’ís can be a great trial to us. He feels that, if you close your eyes to the failings of others, and fix your love and prayers upon Bahá’u’lláh, you will have the strength to weather this storm, and will be much better for it in the end, spiritually. Although you suffer, you will gain a maturity that will enable you to be of greater help to both your fellow Bahá’ís and your children.

Shoghi Effendi, Lights of Guidance, p. 604

He will pray for you, and that you may be able to draw the believers into a more conscious effort at unity, and to inspire them to see in each that which the Master would wish them to, and not what their own intolerant personalities are so prone to seeing. namely faults!

Shoghi Effendi, Source Unknown

Life is a constant struggle, not only against forces around us, but above all against our own ego. We can never afford to rest on our oars, for if we do, we soon see ourselves carried down stream again. Many of those who drift away from the Cause do so for the reason that they had ceased to go on developing. They became complacent, indifferent, and consequently cease to draw the spiritual strength and vitality from the Cause which they should have. Sometimes, of course, people fail because of a test they just do not meet, and often our severest tests come from each other. Certainly the believer should try to avert such things, and if they happen, remedy them through love. Generally speaking nine-tenths of the friends’ troubles are because they don't do the Bahá’í thing, in relation to each other, to the administrative bodies or in their personal lives.

Shoghi Effendi, Unfolding Destiny, p. 454

Perhaps the greatest test Bahá’ís are ever subjected to is from each other; but for the sake of the Master they should be ever ready to overlook each other's mistakes, apologize for harsh words they have uttered, forgive and forget. He strongly recommends to you this course of action.

Shoghi Effendi, Lights of Guidance, p. 601

You should not allow the remarks made by the Bahá’ís to hurt or depress you, but should forget the personalities, and arise to do all you can, yourself, to teach the Faith.

Shoghi Effendi, Unfolding Destiny, p. 462

As you know, there can be many reasons for Assemblies not to respond to the believers. Undoubtedly, in some cases, it is because the friends and the Assemblies are struggling with issues on the frontier of their spiritual growth. Such a process can lead to tremendous development on both the individual and the collective levels. Sometimes we can facilitate this process of spiritual growth for individuals, and of maturation for Local and National Assemblies, by viewing these situations not as a problem but as opportunities for development. Taking part in this process should be a source of joy to us since we are, in effect, helping to build the kingdom of God on Earth. Nevertheless, patience is needed, particularly when it involves a subject that is close to our hearts, and when it seems that progress on the matter is lagging or has ceased entirely. We must maintain our confidence that the divinely ordained administrative system given to us by Bahá’u’lláh, and the inspiration of the Creative Word, will enable us to rise to these challenges.

From a letter written on behalf of the Universal House of Justice to an individual believer, 25 October, 1994

Concerning the attitude of some Bahá’ís, who seem at times to be insensitive and unsupportive, all we can do is to try to follow the patient example of the Master, bearing in mind that each believer is but one of the servants of the Almighty who must strive to learn and grow. The absence of spiritual qualities, like darkness, has no existence in itself. As the light of spirituality penetrates deep into the hearts, this darkness gradually dissipates and is replaced by virtue. Understanding this, and that the believers are encouraged to be loving and patient with one another, it will be clear that you too are called upon to exercise patience with the friends who demonstrate immaturity, and to have faith that the power of the Word of God will gradually effect a transformation in individual believers and in the Bahá’í community as a whole.

From a letter written on behalf of the Universal House of Justice to an individual believer, 23 October, 1994

Great love and patience are needed towards new believers, especially those who have come from very troubled backgrounds.

From a letter written by the Universal House of Justice to an individual believer July 22, 1981

Regarding your question about methods of healing which involve temporarily re-experiencing or remembering events, these are complex medical matters and as stipulated in the Teachings, believers should seek the best medical advice which is available and follow it. Experience seems to suggest that the healing process can often be a lengthy and stressful one requiring the close guidance and help of trained professionals. Advice given by well-meaning believers to the effect that you should seek to transcend psychological problems does not qualify as competent advice on what is essentially a medical issue.

From a letter written on behalf of the Universal House of Justice to an individual believer, 23 October, 1994

This is the condition in which we must work in our service to mankind, turning a sin-covering eye to the faults of others, and striving in our own inmost selves to purify our lives in accordance with the divine teachings.

From a letter written by the Universal House of Justice to an individual believer, July 22, 1981

We must not only be patient with others, infinitely patient, but also with our own poor selves, remembering that even the Prophets of God sometimes got tired and cried out in despair! . . . He urges you to persevere and add up your accomplishments, rather than to dwell on the dark side of things. Everyone's life has both a dark and a bright side. The Master said: turn your back to the darkness and your face to me.

From a letter written on behalf of the Universal House of Justice to a National Spiritual Assembly, 2 December, 1980

Your letters have been read with great sympathy by the House of Justice. You have written eloquently about the pain and isolation felt by yourself and other believers, particularly women, when faced with a lack of response from those very Assemblies which Bahá’u’lláh has asked us to consider as loving parents. From such bodies, one longs for understanding and, beyond that, for encouragement and love. When we feel that this is missing, our own reactions may include feelings of disillusionment and alienation. In addition, there are other issues which arise within our communities which cannot be dealt with through a decision per se but which require, for their resolution, growth and changes of attitude on the part of the friends. When progress is slow or appears to be blocked, we may feel the urge to distance ourselves from the friends and the institutions, and despite our best intentions we may find ourselves almost involuntarily withdrawing into non-responsive, non-encouraging modes of our own. We must struggle with such promptings from within, setting our sights on the lofty example set by the Greatest Holy Leaf who, throughout a life replete with severe tests, chose not to take offence at the actions or lack of actions of other souls and, with full and radiant heart, continued to bestow on them love and encouragement.

From a letter written on behalf of the Universa1 House of Justice, 25 October, 1994